Submit a buy for me Request
How the Buy For Me Service Works
Buy For Me Requests
Why Do You Need the Buy For Me Service?
Many customers face difficulties when shopping from U.S. websites, such as:
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Some stores do not accept non-U.S. credit cards.
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Many U.S. stores do not offer international shipping.
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Some websites require a U.S. phone number for verification.
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Difficulty navigating websites that do not support other languages.
The Solution with MedEX
The Buy For Me Service by MedEX removes these barriers and gives you full access to U.S. online stores, even if the products are not available in your country.
How Does the Service Work?
Sign up on MedEX and get your U.S. address.
Submit the product links and order details.
Our team reviews the order and confirms availability.
We send you the total cost and payment details.
After payment, we purchase the items on your behalf.
The order is received at our U.S. warehouse.
We ship your order directly to your address.
Additional Benefits
Instant notifications when your order is received
Multiple orders can be consolidated into one shipment
Competitive international shipping rates
Buy For Me Service Fee & Customs Responsibility Policy
Service Fee (Commission)
The Buy For Me service fee is calculated as follows:
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10% commission on the order value up to USD 1,000.
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5% commission on any portion of the order value exceeding USD 1,000.
The service fee is calculated progressively, not as a flat rate on the total order value.
Example (For Clarity)
If the order value is USD 1,500:
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First USD 1,000 → 10% = USD 100
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Remaining USD 500 → 5% = USD 25
Total service fee = USD 125
Taxes, Customs Duties & Import Fees
The customer is solely responsible for all customs duties, import taxes, VAT, clearance fees, governmental charges, and any other fees imposed by the destination country.
MedEX does not collect, control, or guarantee customs duties or tax amounts, as these charges are determined exclusively by customs authorities in the destination country.
Additional Legal Terms
The service fee does not include product price, domestic or international shipping fees, insurance, customs duties, taxes, or third-party charges.
The Buy For Me service fee is non-refundable once the purchase has been completed on behalf of the customer.
MedEX shall not be held liable for delays, additional charges, confiscation, or refusal of shipments caused by customs regulations, import restrictions, or failure to pay applicable duties or taxes.
Right to Update
MedEX reserves the right to modify service fees and policies at any time. Any changes will apply only to new orders placed after the update.
There's no request currently.
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